Important Note

Advisory on guidelines to protect e-Payment users

For your online, in-stores and overseas payments!

Activate and make a top-up to your EZ‑Link Wallet to start making cashless payments with the SimplyGo app. Plus, earn one EZ‑Link reward point for every $0.10 spent on your EZ‑Link Wallet!

EZ‑Link Wallet with Mastercard allows you to make contactless payments at over 80 million merchants – both in-store and online.

EZ‑Link Wallet with Mastercard

Where to use?

Shop local and overseas online stores with EZ‑Link Wallet with Mastercard

Shop local & overseas online stores

From shopping to groceries, everything is just a click away! Input the Mastercard details displayed onto the checkout page.

Tap to Pay on transit rides and in-store with EZ‑Link Wallet with Mastercard

Tap to Pay* on transit rides & in-store

Get started by adding your EZ‑Link Wallet with Mastercard to Google Pay as a payment method.

*Tap to Pay function is only applicable for Android devices via Google Pay.

Steps to activate EZ‑Link Wallet with Mastercard

Your Security, Our Priority!

EZ‑Link Wallet with Mastercard security number update

How will my card usage be affected?

  • Online Purchases: When transacting online, please use the updated security number that's reflected on your virtual card.
  • Recurring Payments: No action needed! Your recurring payments will continue as scheduled – unless the merchant requests for it.
  • Google Pay Transactions: No action needed! You are all good.
View Updated Security Number (CVC)

Important Information on the e-Payments User Protection Guidelines for EZ‑Link Wallet with Mastercard users

The Monetary Authority of Singapore ("MAS") issued the e-Payments User Protection Guidelines ("Guidelines") with the objective of standardising protection offered by responsible financial institutions to individuals from losses arising from unauthorised transactions or erroneous transactions on their protected accounts.

Please refer to the advisory below issued by SimplyGo to account holders of the EZ‑Link Wallet with Mastercard about:

  • Your duties as set out in Section 3 of the Guidelines (including ensuring your phone is protected and ensuring your contact details are updated); and
  • SimplyGo's duties as set out in Section 4 of the Guidelines.

Please note that this advisory is only a summary of the Guidelines, and you should visit the MAS website to access the complete and updated version of the Guidelines.

Protect What's Yours, Instantly!

Important Note

Your EZ‑Link Wallet transaction history will remain accessible even when the Safety Switch is activated.

SimplyGo Safety Switch feature in the SimplyGo app

The Safety Switch feature has been added to the SimplyGo app to help safeguard the funds in your EZ‑Link Wallet.

You can activate the Safety Switch if any unauthorised transactions are detected in your EZ‑Link Wallet. Once activated, access to your EZ‑Link Wallet with Mastercard and SGQR will be restricted.

Learn more about the Safety Switch Feature

Follow the step-by-step guide to activate the Safety Switch, then inform us via the eFeedback form about the unauthorised transactions.

  • Please note that you will only be able to file for chargeback within 90 days of the transaction.
  • Monies will be credited back into your EZ‑Link Wallet once the claims are successfully processed.

New option to add funds to your EZ‑Link Wallet

CIMB PayEasy promotion for EZ‑Link Wallet top-ups

Learn more about CIMB PayEasy!

Select EZ-Link Wallet for top up in the SimplyGo app

Step 1

Tap “Top Up” icon & select “EZ‑Link Wallet”

Switch payment method to CIMB PayEasy in the SimplyGo app

Step 2

Switch payment method to CIMB PayEasy

Select top-up amount for CIMB PayEasy in the SimplyGo app

Step 3

Select your desired top-up amount. Min. amount $100

Confirm CIMB PayEasy top-up in the SimplyGo app

Step 4

Tap on “Confirm Top-up”

Funds successfully loaded into EZ-Link Wallet

Step 5

All done! Funds successfully loaded

SIGN UP NOW